FAQ

How long does shipping take?

All orders are processed within 1-3 business days. From the shipping date, you can expect your order within 7-20 business days, depending on the availability of the carrier and your location. In some cases, faster delivery is possible. To offer you the best prices and the latest designs, we ship products directly from the manufacturer in Asia.

What if I don't like the product?

If you don't like the product, you can return it within 14 days of receipt and we will refund you immediately. Please take a look at our Return and Refund Policy first.

Will any customs fees be covered by Vendizi?

Unfortunately, it is not possible for us to cover all potential customs costs for our customers. However, we support you with low product prices and free shipping.

What is your mission?

We are constantly working to improve the quality of life of our customers with high-quality products. The complete satisfaction of our customers and the constant optimization of our brand are our top priorities!

Why choose Vendizi?

We offer our customers only selected, high-quality products. The products go through a rigorous process before they are offered for sale in our online shop. That's why we have experts thoroughly check our products and the production. This is also why we can guarantee 100% good quality.  

How can I give my feedback?

Use our contact form for this. We are always open to feedback, suggestions for improvement, and also wishes from our customers. We will respond as quickly as possible. So don't hesitate to contact us if needed. We are available for you around the clock.

If you have any further questions, our customer service is available 24 hours a day. Contact us conveniently via the contact form and we will answer your question!