Terms and Conditions
Terms and Conditions (T&Cs) of Vendizi
1. Scope of Application
The following General Terms and Conditions (T&Cs) apply to all orders placed through our website.
A consumer is defined as a natural person who has business relations with Vendizi that can be attributed neither to their commercial nor their independent professional activity. Orders in quantities not typical for households can be refused without justification.
Vendizi reserves the right to change these T&Cs at any time. The version of these T&Cs valid at the time of the order shall apply and cannot be unilaterally changed for that order. Conflicting or deviating terms and conditions of the customer are not recognized.
2. Information on this Website
Vendizi contains information about products and services. Price and assortment changes as well as technical changes are reserved. All information on <www.Vendizi.ch> (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are for illustrative purposes and are to be understood as approximate values and are non-binding. In particular, they do not represent any assurance of properties or guarantees unless explicitly stated otherwise. Vendizi endeavors to provide all information on this website correctly, completely, up-to-date and clearly, however, Vendizi can neither expressly nor implicitly guarantee this.
3. Prices
The sales prices displayed on Vendizi are final prices and include, unless otherwise stated, the statutory value-added tax (VAT) and any other legal charges. The prices are net in British Pounds (GBP).
Any shipping costs, unless otherwise specified, will be added to the order and are to be paid by the customer. Shipping costs will be shown separately during the checkout process.
We reserve the right to make technical changes, correct errors, and adjust prices at any time without prior notice. Consulting and support services are not included in the sales prices.
4. Conclusion of Contract
The products and prices on this website are considered non-binding offers.
By placing an order through this website, including the acceptance of these T&Cs, the customer makes a legally binding offer to conclude a contract. Vendizi will then send an automatic order confirmation email, which confirms that the customer's order has been received. Placed orders are binding for the customer. Unless otherwise stated, there is no right of return or cancellation.
The contract is concluded as soon as Vendizi sends a declaration of acceptance by email, confirming the dispatch of the ordered products or services.
Orders will only be shipped after full payment has been received (exception: payment on account) and if the goods are available. If it turns out that the ordered goods cannot be delivered or cannot be delivered in full, Vendizi is entitled to not accept or only partially accept or fulfill the order. In such a case, Vendizi will inform the customer by email. If the customer’s payment has already been received by Vendizi, the payment will be refunded to the customer. If no payment has yet been made, the customer will be released from the obligation to pay.
5. Payment Options and Retention of Title
The customer can choose from the payment options specified during the checkout process.
Vendizi reserves the right to exclude customers from individual payment options or to insist on prepayment without providing reasons.
In the event of late payment, Vendizi may charge default interest at a rate of 5% per annum and a late payment fee of up to £20 per reminder.
The products delivered to the customer remain the property of Vendizi until full payment has been received.
6. Delivery, Inspection, Notification of Defects, and Returns
Deliveries will be shipped by post or courier to the address specified by the customer in the order.
Vendizi strives to keep delivery times as short as possible. However, any delivery times stated in the order confirmation are non-binding. Vendizi is entitled to make partial deliveries. In this case, shipping costs will only be charged to the customer once.
The invoice will be sent by email or post at Vendizi's discretion, insofar as delivery on account is offered.
If the delivery is not deliverable or the customer refuses to accept the delivery, Vendizi can terminate the contract after notifying the customer by email and observing a reasonable grace period, and charge the costs for the efforts.
The customer is obligated to inspect the delivered goods immediately upon receipt and to report any defects for which Vendizi provides a warranty immediately by email to [insert email address].
Returns to Vendizi are at the expense and risk of the customer. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address specified by Vendizi in the legal notice.
If the inspection by Vendizi shows that the goods have no identifiable defects or that these are not covered by the manufacturer's warranty, Vendizi can charge the customer for the efforts, the return shipment, or any disposal.
7. Right of Withdrawal
The customer is granted a right of withdrawal for 14 calendar days after receipt of the goods. The deadline is considered met if the customer sends the written revocation by email to Vendizi within the deadline. The revocation does not require any justification.
The exercise of the right of cancellation leads to a reversal of the contract. The customer must return the goods within 10 calendar days in their original packaging, complete with all accessories and together with the delivery note to the address specified by Vendizi. Returns to Vendizi are at the customer's expense and risk. Any payment already made will be refunded to the customer within 20 calendar days, provided that Vendizi has already received the goods back or the customer can provide proof of dispatch.
Vendizi reserves the right to demand reasonable compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the reduction in value from the purchase price already paid or to invoice the Customer for it.
The right of withdrawal does not apply in the following cases:
- The right of withdrawal does not apply if the contract involves an element of chance, particularly where the price is subject to fluctuations over which the supplier has no control.
- The right of withdrawal does not apply if the contract concerns a movable item which, by its nature, is not suitable for return or is liable to deteriorate or expire rapidly.
- If the contract relates to digital content and this content is not provided on a fixed data carrier or if the contract is to be fulfilled in full by both contracting parties immediately;
- If the contract is for a service and the contract is to be fulfilled in full by the provider with the customer's prior express consent before the cancellation period has expired.
- In the areas of accommodation, transport, delivery of food and drink and leisure activities, if the provider undertakes to provide the services at a specific time or within a precisely specified period when the contract is concluded.
8. Warranty
Vendizi strives to deliver goods in perfect quality. In the case of defects reported in a timely manner, Vendizi assumes the warranty for freedom from defects and functionality of the item purchased by the customer during the statutory warranty period, which is usually two years from the delivery date. It is at Vendizi's discretion to provide the warranty through free repair, equivalent replacement, or by refunding the purchase price. Further warranty rights are excluded.
The warranty does not cover normal wear and tear, nor the consequences of improper handling or damage by the customer or third parties, nor defects that are attributable to external circumstances. Likewise, the warranty for consumables and wear parts (e.g., batteries, rechargeable batteries, etc.) is excluded.
Vendizi cannot provide assurances or guarantees for the topicality, completeness, and correctness of the data, nor for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks, and other content. In particular, it is neither assured nor guaranteed that the use of the website does not infringe any rights of third parties not owned by Vendizi.
9. Liability
Vendizi excludes any liability, regardless of its legal basis, as well as claims for damages against Vendizi and any assistants or vicarious agents. In particular, Vendizi is not liable for indirect damages and consequential damages, lost profits or other personal, property and pure financial losses of the customer. Further mandatory statutory liability, for example for gross negligence or unlawful intent, remains reserved.
Vendizi uses hyperlinks only for the simplified access of the customer to other websites. Vendizi can neither know the content of these websites in detail nor assume liability or other responsibility for the content of these websites.
10. Data Protection
Vendizi may process and use the data collected in the context of the conclusion of the contract to fulfill the obligations arising from the purchase contract and for marketing purposes. The data necessary for the performance of the service may also be passed on to commissioned service partners (logistics partners) or other third parties.
Here's the translation of sections 11 and 12, adapted for the UK context:
11. Severability
If any individual provisions of these T&Cs are or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
12. Further Provisions
Vendizi expressly reserves the right to change these T&Cs at any time and to put them into effect without notice.
In the event of disputes, the laws of England and Wales shall apply exclusively, excluding conflict of law rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Convention) is explicitly excluded.